Outsource #LIKEABOSS

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Contributed by Ashleigh Metherell and Kat Leitner, Co-Founders of Allora Solutions Group


For an entrepreneur, letting go can be scary. But you’re smart, and you know you can’t do it all. So how do you decide what to hand off to the experts? Check out our #toptips on what’s most important to outsource and how to do it.

 
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PEOPLE 

Do you often think…

  • It’s hard to find the right people for my team. How do I know who’s best for the job?

  • Is my team happy? How can I be sure they won’t just up and leave?

  • Do we have good company culture?

What to do about it…

  • Use the help of experienced and trained recruiters to find and onboard the right people.

  • Develop an Employee Retention Plan with built-in perks and rewards.

  • Host regular team building activities and poll your team to learn what they like best.

Why it matters…

A high-performing and happy team is one of your most valuable assets. Invest in finding, onboarding, and managing your people by outsourcing to experts so you can spend time growing your business and less time managing your people.

 
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PROCESS 

Do you ever think…

  • Managing client outreach, onboarding, and retention of our customers is a lot of work!

  • Providing excellent customer service and ongoing communication to clients is time-consuming and inconsistent.

  • How do I make sure my entire team is following our standards of excellence?

What to do about it…

  • Establish a clear plan and set engagement goals to hold you and your team accountable.

  • Create Standard Operating Procedures and Manuals to take the guesswork out of client happiness.

  • Every role should have a defined job description and employee handbook.

Why It Matters

You and your team will be happier (and your bottom line will be healthier!) when expectations are 100% documented and clear.

 
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PERFORMANCE

Do You Ever Think…

  • I wish we had a more consistent and effective way to reach our target audience.

  • I want to do more events but the promotions and logistics of event management is overwhelming.

  • We need to relocate but I’m worried it will disrupt our daily activities and culture.

Outsourcing Options

  • Engage a web/graphic designer, content strategist, or social media agency.

  • Minimize stress with an event planning service that can take your events to the next level.

  • Turn to the pros to relocate with ease and keep your team focused on their tasks.

Why It’s Important

Don’t distract yourself or your team with specialty tasks and initiatives that should be handled by an outside expert. The increase in quality and ease of delegating will benefit your entire company.

Grab this Cheat Sheet on how to use outsourcing to reach your productivity peak:

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About Allora Solutions Group

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With over 22 years of experience in business management, Allora Solutions Group provides the background and knowledge your company can depend on. Small to medium-sized companies use outsourcing to minimize risk, promote efficiency, and improve service quality. Growing your business is hard work. You need to focus on the activities that make your company profitable without sacrificing your valuable time. Allora understands the needs of your growing business: people, office solutions, processes, and technology. Learn More >

 

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“Are we limiting our success by not mastering the art of delegation? …. it’s simply a matter of preparation meeting opportunity.”
— Oprah Winfrey